Billing Policy

Payment Policy

• Payment is due net 15 days.
  Invoices are emailed on the 1st of the month to the billing address or email on file for your account. Invoices for services other than hosting are mailed according to contract guidelines or upon completion of work request.
• Please make checks payable to Clocktower Media, Inc.
• Payments can be mailed to:
  Clocktower Media, Inc.
  PO Box 218
  Redmond , WA 98073
• We accept MasterCard, Visa and American Express.

Late Payment and Non-Payment

• Hosting fees are due in advance of the service dates.
• There will be an additional $50 fee for bounced checks.
• Hosting payments not received by the 15th of the month will be subject to service and/or account disconnect on the 20th of the month and a 1.5% finance charge. A reconnection fee of $50 will apply. Disconnect does not relieve the customer of responsibility to remit payment, nor does it constitute request for service disconnection.
• Clocktower Media, Inc. retains ownership of all programming, design, graphics, photography, development and other services until payment is received in full.
• Clocktower Media reserves the right to immediately disconnect any account and withhold materials and files until the balance is paid in full.
• Any payments which are past due are subject to a $50 late fee per 30 days.

Service Disconnect

All requests for service disconnection must be received in writing to the address above 30 days prior to date of disconnect.

Clocktower Media reserves the right to refuse service to anyone.

Questions?
Please call toll free 1-877-711-4580 or email us at billing@clocktowermedia.com.